Monday, December 05, 2016

Starbucks Card Philippines - Damaged Christmas Polar Bear and Squirrel Cards

This should be a happy post. Today is the release of Starbucks's limited edition metal wrapped, polar bear and squirrel cards. I've managed to buy a pair for a friend's and my collection.

As a collector, I want my cards in pristine condition, scratch-free if possible. Imagine my dismay when I took the polar bear and squirrel cards out of their package and saw a damage.

I'm pretty sure it's all because of the packaging. Instead of being flat against the cardboard back, the packaging have slits on them where the card is inserted. The result is that the card is stained by the black packaging and cards were distorted around the corners where they are initially inserted on the packaging.

I'm making this post only to record that I have called Starbucks regarding the matter and have given photos as proof. I have been given a reference number and a promise to get back to me within seven days. If you also happen to be one who has the same problem, please call their customer support:

Metro Manila

(02) 462-6262  or 1-800-10-462-6262
Mondays to Fridays , 8am to 10pm
Saturdays to Sundays , 10am to 10pm

I'm really looking forward to a favorable resolution.

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Be kind! :P